Product Support

BioDot’s technology is fundamental for modern diagnostics, and its platforms now produce more than 3 billion diagnostic tests worldwide each year. BioDot ultra-low-volume, dispensing systems are used to manufacture lateral flow, biosensor, flow through and immunoblot diagnostics.

Product Support Plans to Choose From:

  • Extended Warranty
  • Installation and Training
  • Onsite & Service Center Support
  • Remote Support Contracts
  • Web & Phone Support
  • Service Level Agreements (SLA)
  • Preventative Maintenance Programs (PM)


BioDot has an integrated team of experienced individuals who are committed to providing customers with high-performance systems, efficient installation and superior technical support.

Installation & Operational Qualification Programs (IQ/OQ)

IQ/OQ services ensure your instrumentation and software is installed, operates and functions according to BioDot’s product specifications. Services are performed onsite at your facility by a trained service technician.